Your career in customer service starts in Harderwijk

What are you going to do:

Are you an enthusiastic and customer-focused service agent who loves making a difference? Then this is your chance to shine as a customer service representative at the largest bike manufacturer in the United States—operating right from the friendly city of Harderwijk! This organization is, as you’d guess, passionate about bikes and strives to deliver the best possible experience to its customers. As a customer service agent, you’ll play a crucial role in providing tailored support to a diverse range of clients.

As the first point of contact for customers, you’ll be responsible for delivering optimal service. You’ll handle incoming calls, emails, and chats from dealers, stores, users, and colleagues. With your deep understanding of the products, customers, and the market, you’ll add extra value to every customer interaction. Additionally, you’ll manage orders, provide pricing and delivery information, and keep customers informed about any potential changes in a timely manner.

You’ll work to boost the revenue and profitability of the dealers in your area. You’ll actively seek opportunities to close deals and turn them into successes. You’ll also build strong relationships with dealers and stores in your region. And it gets even better: you’ll regularly hit the road with your field colleagues to visit dealers and stores. Together, you’ll strengthen relationships and explore ways to improve collaboration even further!

Finally, just when you think you’ve explored every route in customer service, remember that every turn can lead to a new, adventurous path! So, what are you waiting for? Hop on the bike and join this team as a customer service agent in Harderwijk!

What we offer:

• A starting salary between €2,600 and €3,000 per month;
• The possibility to work from home 2 days a week;
• A friendly atmosphere with regularly organized team outings;
• One hour of sport per week during work hours;
• Unlimited access to the online learning platform GoodHabitz, featuring hundreds of online courses;
• And last but not least: very attractive bonus schemes.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Status

Open

Education Level

MBO, HBO, Universiteit

Location

Amsterdam, Almere

Working hours per week

36 - 40

Type of Contract

Fulltime (startersfunctie), Fulltime (ervaren)

Salary indication

Tussen €2.600 en €3.000 Per maand

Responsible for

client service

Published at

10-01-2025